Terms and Conditions

Last updated: June 2026

Provider / Contracting Party

§ 1 Scope of Application

These Terms and Conditions (“T&C”) apply to all contracts between Neese Consulting LLC (“Provider”) and users (“User”) regarding the use of the web app Managed., accessible at managed-os.neese-consulting.com, and the associated landing page at start-managed-os.neese-consulting.com.

A “consumer” within the meaning of these T&C is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business, or profession. For usage without a paid subscription, §§ 1–3 and §§ 8–15 apply accordingly.

§ 2 Service Description

Managed. is a Progressive Web App (PWA) — a browser-based personal performance operating system for self-organization in the areas of physical activity, personal brand, and independent business. The app includes the following modules:

• Today (daily overview, protein tracker, energy slider)
• Train (training planning, workout logger, benchmarks)
• Fuel (macro tracking, shopping list)
• Brand (persona, stories, reel hooks)
• Build (goal tree, KPIs, habits, tasks)
• Settings

The app is not a medical device and does not provide medical advice, nutritional coaching, or accounting services. It is a tool for personal self-organization. Optional AI personalization features (persona brief, stories, reel hooks, day blueprint) generate automated suggestions based on user input via OpenAI GPT-4.1.

The Provider aims for 99% monthly availability but does not guarantee this, especially in cases of third-party outages (e.g., Vercel, Supabase, OpenAI). The exact scope of each plan is described on the landing page and in the Stripe checkout. We reserve the right to modify, expand, or discontinue features, provided the core service remains usable and users are informed in advance of material changes.

§ 3 Conclusion of Contract & Registration

The contract is concluded upon registration using a valid email address and confirmation via a one-time login code (OTP), and upon your acceptance of these T&C during onboarding. For paid Pro subscriptions, the contract is additionally concluded upon successful payment via Stripe and receipt of a confirmation email.

You must be at least 16 years old to use the app, and at least 18 years old for the paid Pro plan. Only one account per person is permitted; sharing login credentials is prohibited.

§ 4 Plans & Pricing

Pro Monthly — €9.99/month (incl. VAT): all modules, cloud sync, AI personalization (5 calls/day), multi-device access, themes; monthly billing, auto-renewal.

Pro Yearly — €38.40/year (incl. VAT): same features as monthly at a discounted annual price; annual billing, auto-renewal.

All prices are final prices including statutory VAT where applicable. The final prices shown in the Stripe checkout are binding.

§ 5 Payment & Billing

Payments are processed via Stripe. Accepted methods include credit cards (Visa, Mastercard, Amex), SEPA direct debit, Apple Pay, and Google Pay. Payment data is processed exclusively by Stripe; the Provider does not store payment details.

Subscription fees are charged in advance at the beginning of each billing period. If a payment fails, access to Pro features may be restricted until payment is successfully completed. Invoices are available via email or the Stripe customer portal.

§ 6 Term & Termination

The Pro subscription runs for the selected billing period (monthly or annual) and renews automatically unless cancelled. Monthly subscriptions can be cancelled at the end of the current month; annual subscriptions at the end of the current billing year. Cancellation is possible in the app (Settings → Subscription → Cancel) or by email to support@neese-consulting.com.

Access remains active until the end of the paid period. There is no pro-rata refund for the remaining period unless the right of withdrawal applies (see § 14). Both parties may terminate the contract for cause without notice in case of serious violations; where termination is due to your conduct, prepaid amounts are not refunded.

§ 7 AI Functionality

AI features are optional and only available in Pro. AI-generated content is automated and provided without guarantee of correctness or completeness; the User is solely responsible for reviewing and using any AI output. It does not constitute professional advice of any kind (medical, legal, financial, or business) and is clearly marked as AI-generated within the UI.

AI features use OpenAI GPT-4.1 via the OpenAI API with training opt-out enabled; OpenAI does not use API inputs to train models. Users are advised not to input sensitive or confidential information. A daily limit of 5 AI calls per user applies; unused calls expire daily. When activated, the following profile data may be transmitted to OpenAI: first name (pseudonym allowed), business description, target audience, inspiration, tone preference, role, athlete type, 12-month goal. This transfer is based on your consent (Art. 6(1)(a) GDPR); see our Privacy Policy for details. AI-generated content does not automatically grant copyright protection.

§ 8 Usage Rules & User Obligations

You agree to use the app only lawfully and to provide accurate registration information, keep your login credentials secure, and not share them with third parties. Prohibited activities include:

• Sharing login credentials
• Scraping or automated access without permission
• Reverse engineering or compromising the app's security or infrastructure
• Entering illegal, defamatory, harassing, or infringing content into AI or other fields
• Using the app beyond the scope of personal self-organization

We reserve the right to suspend or permanently block accounts that violate these obligations, without prior notice in cases of serious violations.

§ 9 Intellectual Property & Content Rights

Our content: all content, design, code, and branding of Managed. are the intellectual property of Neese Consulting LLC and protected by applicable copyright law. Reproduction, modification, or redistribution requires prior written consent.

Your content: you retain all rights to the data and content you enter. By using the app, you grant us a limited, non-exclusive license to process your content solely to provide the service.

AI-generated content: content generated by the AI based on your inputs may be used by you freely. We make no copyright claims over AI outputs; note that such outputs may not be eligible for copyright protection under applicable law.

§ 10 Liability & Disclaimer

We are liable without limitation for damages resulting from injury to life, body, or health, as well as for intentional or grossly negligent breaches of duty. For all other damages, our liability is limited to foreseeable, contract-typical damage, provided the breach of duty is only slightly negligent and concerns a material contractual obligation (cardinal obligation).

We accept no liability for: the accuracy, completeness, or usefulness of AI-generated content; losses arising from your reliance on AI outputs; service interruptions caused by third-party infrastructure providers (Vercel, AWS, Stripe, OpenAI); or data loss caused by circumstances outside our reasonable control.

Disclaimer: the app provides general lifestyle information and is no substitute for medical consultation; it is not accounting or tax software; AI suggestions are non-binding and must be verified; all actions based on the app are at the User's own risk. This limitation of liability does not affect statutory consumer protection rights.

§ 11 Availability & Maintenance

We strive to ensure continuous availability of Managed. but do not guarantee uninterrupted access. Planned maintenance windows will be communicated in advance where possible. We are not liable for downtime caused by force majeure, third-party infrastructure failures, or necessary security measures.

§ 12 Data Protection

Details on data processing are set out in our Privacy Policy. You have rights to access, rectification, and erasure; account deletion is available within the app.

§ 13 Changes to These Terms

We reserve the right to amend these Terms. Registered users will be notified by email of material changes at least 30 days before they take effect. Continued use of the app after the effective date constitutes acceptance of the updated Terms. If you do not agree with the changes, you may terminate your account before they take effect.

§ 14 Right of Withdrawal (Consumers)

This section applies to consumers within the meaning of § 13 BGB. You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the date of contract conclusion. To exercise it, notify us (Neese Consulting LLC, 1914 Thomes Ave, Ste 2 #5296, Cheyenne, WY 82001, USA — support@neese-consulting.com) by a clear statement (e.g., an email). To meet the deadline, it is sufficient to send your notice before the withdrawal period expires.

Early expiry: the right of withdrawal expires early if you have expressly agreed at the time of purchase that we begin performing the contract immediately and confirmed that you are aware that you thereby lose your right of withdrawal upon commencement of performance (§ 356 Abs. 5 BGB). A corresponding mandatory checkbox appears during checkout.

Full details, the consequences of withdrawal, and the model withdrawal form are available on our Right of Withdrawal page.

§ 15 Final Provisions

These Terms are governed by German law, excluding the UN Convention on Contracts for the International Sale of Goods (CISG). For consumers residing in the EU, the mandatory consumer protection provisions of their country of residence remain unaffected. For disputes with consumers, the place of jurisdiction is determined by applicable law; for disputes with business users, the place of jurisdiction is Cheyenne, Wyoming, USA.

Should any provision be or become invalid, the remaining provisions remain unaffected. The language of the contract is English; in case of discrepancies between language versions, the German version shall prevail for legal purposes. These Terms constitute the entire agreement between you and Neese Consulting LLC regarding the use of Managed., superseding all prior agreements on the subject matter.